«ING Bank» is the international corporate and investment banking arm of the Netherlands-based «ING Group», one of the largest financial services groups in Europe, with market capitalization of approximately EUR 49 billion (December, 2004) and assets of over EUR 866 billion. ING Group has over 113,000 employees in more than 50 countries, and is the largest foreign employer in Central and Eastern Europe with approximately 15,000 employees in the region.

«ING Bank» N.V. opened a representative office in Kiev in 1994 and, in December 1997, was registered as a 100-percent foreign-owned subsidiary bank. «ING Bank Ukraine» is a universal bank offering a full range of corporate and investment banking services for international companies as well as leading Ukrainian enterprises, including commercial lending, project finance; cash management, domestic and international payments, electronic banking etc.

Region: Kiev

Service: Recruiting, Outsourcing

Market area: Bank, Insurance

ABOUT PROJECT

«ING Bank Ukraine» is our regular customer in Outsourcing services since 2004. For sure, such an example of longstanding cooperation is possible only upon condition of providing services on highest degree of quality.

In 2008 particularly complicated and really unique project was realized for «ING Group» in recruiting service direction. We recruited for «ING Bank Ukraine» Regional Managers. The main task of these specialists expected starting and development of bank branch regional chain.

Complication of this vacancy was in the fact that the specialist expected to fulfill the functions of founder, business owner, and bank’s partner:
• Bank didn’t hire the partner, the specialist worked without any assured fixed salary from the bank side.
• Partner hired the personnel for his branch office and paid them salary.
• Partner paid all the bills in the process of branch office work, and shared with the bank rent expenses. He should start to pay all these bills from the second month of work.
• Partners’ work started with contract signing, and paying to the bank substantial sum of money.

Later Partners were entitled to:
• Sale ready bank products.
• Use the famous bank brand and results of its marketing researches.
• Attract the clients by means of advertising in mass media and on TV.
• Get commission fee for this work, which must cover all expenses and earn worthy profit.
• In case of fault the bank obligated to buy out clients data base

The project not only overcome the bank branches in Kiev, but also expected father development of regional branches chain all over the Ukraine. Unfortunately, project realization was put on hold, due to funding constraints.

REFERANCE

Svetlana Redko, HR-Manager ING Bank Ukraine
«ING Bank Ukraine started to cooperate with Staff Service Ltd at the beginning of 2004. Since than we have been confident that Staff Service Ltd is truthfully and loyal partner which provides services of high quality in timely manner».

View reference>>